Privacy Policy

Lakshminarayan Vivah Sanstha

Effective Date: 22 June 2025

Welcome to Lakshminarayan Vivah Sanstha ("Lakshminarayan," "we," "us," or "our"). These Terms and Conditions, Privacy Policy, Shipping Policy, and Refund Policy ("Terms", “Policy”) govern your access to and use of the Lakshminarayan Vivah Sanstha platform, including our website, mobile applications, and related services (collectively, the "Service").

By registering for an account, accessing, or using the Service, you ("User," "you," or "your", “subscriber”, “member” ) agree to be bound by these Terms, Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree to these Terms, Policy, you may not access or use the Service.

By accessing or using our platform, you consent to the practices described below.

1. Information We Collect

We collect information to help you find your perfect match and enhance your experience on our platform. The types of data we may collect include:

  • Personal Information: Name, gender, date of birth, religion, mother tongue, education, occupation, marital status, contact details, etc.
  • Profile Information: Photographs, preferences, lifestyle details, family background, and partner expectations.
  • Verification Documents: Aadhaar, PAN, educational certificates, or any other ID provided for identity verification.
  • Device & Usage Data: IP address, device type, browser used, time spent, and actions performed on our platform.
  • Communication: Messages, feedback, support queries, or any other interaction with us.

2. How We Use Your Information

Your data is used with the highest degree of respect and confidentiality. We use your information to:

  • Create and manage your matrimonial profile
  • Suggest suitable matches based on preferences
  • Communicate important updates or service-related announcements
  • Verify authenticity and protect against fraud or abuse
  • Improve our services and user experience
  • Meet legal and regulatory requirements

3. Data Sharing and Disclosure

At Lakshminarayan Vivah, we do not sell, rent, or share any of your personal data with any third party for advertising, marketing, or analytics purposes. Your data is fully confidential and securely held within our platform. We believe that your information is yours alone, and we treat it with the utmost respect and responsibility.

However, we may share your information:

  • With other registered members for matchmaking purposes, as per your profile settings
  • When required by law or government authorities to comply with legal obligations

4. Security of Your Information

We use industry-standard security measures to safeguard your personal data, including:

  • Secure data encryption
  • Access controls and authentication
  • Regular audits and monitoring

However, while we strive to protect your data, no system is 100% secure. We urge you to maintain confidentiality of your login credentials and report any suspicious activity.

5. Your Rights and Choices

You have the right to:

  • Update or correct your profile information
  • Delete your account and associated data
  • Opt out of promotional communication at any time

To exercise these rights, you may contact our support team.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. Upon deletion of your account, we may retain minimal information for record-keeping or legal obligations.

7. Children's Privacy

Our services are intended strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website with the revised effective date. Continued use of our services after such updates constitutes your acceptance of the revised policy.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to improve user experience, analyze trends, and deliver personalized content. You can modify your browser settings to control cookie behavior.

10. Third-party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Lakshminarayan Vivah
Email: support@lakshminarayanvivah.com
Phone: +91-9130535350