Frequently Asked Questions
We accept Aadhaar Card or Passport as valid identity proof for verification. This helps us maintain a safe and trusted community for all our members.
Yes, absolutely! Your contact details are fully protected and will only be visible to another member once both of you have matched with each other.
We intentionally skipped the in-app chat, and for good reason! Members who connect through everyday apps like WhatsApp tend to respond faster and more naturally. We’d rather keep your conversations real and flowing.
To ensure that every person here is genuinely and seriously looking for a life partner, we don’t offer a free trial or free plan. We charge a nominal one-time annual fee, which helps us maintain a high-quality community of truly committed individuals.
We do not offer refunds once a membership is activated. We’d love for you to take your time, go through all our details, and make sure we’re the right fit for you before signing up!
Since our memberships are annual, there are no recurring cancellations to worry about. If you’ve found your special someone (congratulations!) or simply need a break, just drop us a friendly email at support@lakshminarayanvivah.com and we’ll take care of the rest.
If a member is making you feel uncomfortable or seems suspicious, please report their profile to us immediately. Our team reviews every single report and takes appropriate action to ensure your experience is safe and positive.
We truly honor the role parents play in this beautiful journey. Their support and guidance mean everything! However, every conversation, decision, and interaction with other members must be done by you personally.
You have 28 days to review and respond to each Interest Request — accept or decline at your own pace. We’ll remind you 3 days, 2 days and 1 day before it runs out. If a request is still unanswered after 28 days, it closes automatically and your account is frozen until you speak to our team.
Leaving any single request unanswered for 28 days freezes your account — responding to your other requests does not prevent this. When that happens, every request still waiting on you is declined, and every request you have sent is withdrawn. You won’t be able to browse or use the app until our team reactivates your account.
Your account is frozen when a request went unanswered for 28 days. Tap ‘Call LVS Team’ on the frozen-account screen in the app, and we’ll talk it through and reactivate your account. You can also email support@lakshminarayanvivah.com.
Make the first move yourself! Send a simple message to them. When the first introduction happens in your own words, the relationship begins in a much more meaningful way.
Let us know immediately. We will step in and help you. You are not alone in this journey.
Please bring it to our attention. We will speak with that member and resolve the issue at the earliest.
- You can reach us through the following:
- Email: support@lakshminarayanvivah.com
- WhatsApp: +91-9209798295